Frequently asked Questions
Whenever we aim to shop online, different doubts come across our minds like the durability of the product, delivery on time, safety and security of online business deals, affordability, personal information and privacy, etc. We usually pause or hold back when buying something online. In order to access our site better and make the shopping experience better for you, we have provided answers to some frequently asked questions. You are always welcome to call our customer service if your questions remain answered.
Q1 How do I place an order?
A1 For placing a new order, go to online orders, type the name of the product you like to purchase in the search box, select from the displayed options, review the product description, mention the quantity and add to the cart. Once all the items are entered, select the delivery mode, and submit the order.
Q2 How you will deliver the order?
A2 We hire the services of United States Postal Services (USPS) which is the trusted name upon which you can easily rely upon to provide timely delivery and best professional service.
Q3 Do you give discounts and offers?
A3 We keep on giving discounts as well as offers on our various products which helps you to save a lot while you make a purchase. Keep on checking about different offers and discounts on our websites regularly.
Q4 How is the packaging of the orders done?
A4 While packing the customers orders we take great care. We ensure you that all orders are processed completely, for this we normally conceal the packet in factory seal packets with utmost hygiene standards.
Q5 Can the cancellation of the order is made once payment is done?
A5 You cannot cancel the order which you have made when you have done the payment and we have received in our account.
Q6 How to cancel the order?
A6 It is our constant endeavor to provide our customers with the quality at competitive prices. If for some reason you want to cancel the order you can do this by sending a cancellation request of the order by email or you can order to cancel your online purchase with all your details through mobile. You cannot cancel the order, once the order is processed
Q7 How can I know about the current status of my order?
A7 By logging into your account with a proper username and password you can track the current status of the order.
Q8 How do you ensure privacy and confidentiality?
A8 We ascertain that we do not give or share your information with any third party including your name, age, gender, and credit or debit card details, date of birth, or social security number.
Q9 Do you take any hidden or concealed charges?
A9 We do not charge anything extra for any of our medicines.
Q10 Do you hold licenses and sell original and authentic products?
A10 Definitely our online pharmacy store holds a valid license, and we abide by all the rules and regulations laid down by the government or private bodies. The drugs we sell are approved by the American Food and Drug Administration.